Google Doc. Group Project. This consists of two well-crafted sales pitches to two fictitious people, in order potentially sell a product.

September 12, 2021

Mr. Sellsomethin 
1969 Summer Ln.
Springfield, MO 65619

Dear. Ms. (undetermined):

Thank you for expressing interest in the Honda Pilot mentioned within your phone inquiry. We are pleased to hear that you have chosen the Honda Dealership of Jefferson City, as our mission is to provide you with high-quality information from our staff while diligently working alongside you to find the vehicle for you.

The Honda Pilot you have inquired about is a perfect fit for you. Not only is it the pinnacle of luxury and space, the culmination of heated leather seats, room to comfortably seat eight people, and a spacious cargo area, makes this vehicle an essential choice for families.

Currently, the Honda Pilot will be taking part in our annual sale, and therefore it will have $0 in financing for the first 6 months (besides the initial down payment). Also, the car will be carrying a reduced price over the next two weeks that is below the Kelly Blue Book MSRP.

Our hours are 9:00 A.M. to 5:00 P.M. Monday through Friday. However, we understand how busy the weekdays can be, so we have flexible weekend appointments. Just email an agent, and we can schedule a time on Saturday or Sunday. 

Sincerely yours,

Honda Dealership of Jefferson City

John Doe, Lead Automotive Sales Manager

September 12, 2021

Mr. Negative Review Intern
9876 Bummer Rd.
Ballwin, MO 63011

Dear. Mr. John Smith:

Thank you for writing to us explaining the discrepancies in your water bill. We are sorry to hear about any difficulties you have had. 

The inspection on your property taken by our technician determined there were no leaks within the existing pipe. While our policy states that we may offer a partial refund in the case of accidental water leaks, we cannot grant your appeal in this circumstance because no leaks were found in the inspection. However, this case can always be revisited if abnormalities continue to occur.

If you notice discrepancies in your bill again next month, we would be happy to do another inspection. 

Please let us know if we can be of further assistance. 

Sincerely, 

George Morgan
Customer Service Department